Orders are typically processed within 1–3 business days. Once your order has been packed and shipped, you'll receive a confirmation email with a tracking number so you can follow its journey. Please note that processing times may be slightly longer during sales, holidays, or periods of high order volume.

For questions about orders, shipping, returns, or anything else, please email us at:

support@cogitowear.com

We aim to respond within 1–2 business days.

We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal (where available), and other secure payment methods supported by Shopify.

Please contact us as soon as possible. If production has not yet started, we'll do our best to update your shipping address.

Shipping carriers occasionally experience delays beyond our control. If your package has not arrived within the estimated delivery window, please contact us and we'll gladly assist you.

Please refer to our Size Guide before placing your order. As every item is printed on demand, we cannot offer refunds or exchanges for incorrect size selection.

Because all products are made especially for each customer, we do not accept returns or exchanges due to incorrect size selection, change of mind, or personal preference.

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery, and we'll gladly help resolve the issue.

Orders can only be canceled before production begins. Since every product is made specifically for you, we cannot cancel or modify an order once production has started.

Yes. Once your order has been shipped, you'll receive a confirmation email with tracking information (when available).

Shipping times vary depending on your destination and the shipping method selected during checkout. Estimated delivery times are displayed at checkout and in your shipping confirmation email.

Every CogitoWear item is made to order. Production typically takes 2–5 business days before your order is shipped.

We currently ship to most countries worldwide. Shipping availability may vary depending on your location and the products you order.